Privacy policy

When you build an estimate, book a move, or use your move portal, we collect what the job requires: your name, phone number, email, the addresses you’re moving from and to, your move date and time window, and details about the move itself (home size, floors, elevator access, inventory, photos you add, and any messages you send through the portal).

If you pay online, card details are entered directly into Stripe’s payment page and never reach our servers — we only receive confirmation that payment succeeded and the last four digits of the card, for your receipt.

To quote, schedule, and staff your move; to keep your checklist, message thread, and bill of lading current in the portal; to process payment; and to follow up after a completed move for a review, with a referral code for a friend.

If you provide a mobile number when booking, we may text you a booking confirmation with your move details and portal link, and a one-time follow-up the morning after your move with a review request and referral code. That’s the extent of it — no recurring marketing texts.

Message and data rates may apply. Reply STOP at any time to opt out, or HELP for support. Consent to receive texts is never sold or shared with third parties for their own marketing.

We use Stripe to process payments and Twilio to send text messages — each receives only what it needs to do that (payment details for Stripe; your phone number and message text for Twilio). We don’t sell your information, and we don’t share it with anyone else except a crew member assigned to your move, or when the law requires it.

The estimator sets a cookie to remember your in-progress quote, and the portal sets one to remember your most recent move so `/track` can find it faster on the same device. Neither is used for advertising or tracking across other sites, and neither is treated as a login credential.

We keep move records for as long as needed for support, warranty, accounting, and legal purposes. You can ask us to delete your information by contacting us below, and we will unless we’re required to keep it (for example, financial records).

You can ask to see, correct, or delete the information we hold about you, or opt out of text messages, at any time by calling or writing us using the contact details below.

Flatirons Movers · 5910 S University Blvd, Ste C18-253, Greenwood Village, CO 80121 · 720.437.4198